Last updated: 17 October 2026
WebiaBook SARL is the data controller for the personal data collected on WebiaBook.
Data collected
- Account: name, email address, phone, preferred language and currency.
- Bookings: guest details, dates, special requests, amounts.
- Payments: payment method, payer number and transaction reference for mobile money. For cards, only the last 4 digits are kept; the full number and security code are never stored.
- Reviews: ratings and comments, published with your first name and last initial.
- Technical data: IP address and a log of sensitive actions, for the security of the service.
Use
This data is used to manage your account and bookings, to give the property the information needed for your stay, to check payments, to send you booking-related emails and to prevent fraud. It is never sold or used for third-party advertising.
Sharing
The booked property receives your name, contact details and requests. Our technical providers (website hosting, email delivery) only access it to run the service.
Retention
Booking data is kept for as long as required by accounting and legal obligations; account data, for as long as the account is active.
Your rights
You can view and edit your information from your account, and request access, correction or deletion of your data via the contact form or at contact@webiabook.com.
Cookies
WebiaBook only uses cookies required for the site to work (session, security, chosen language and currency). No advertising cookies are set.